This week on The Black Woman’s Confidant, Dr. Nicole welcomes Robyn Malone, CEO and Chief Partner Officer of RJ Communications, to delve into her journey as a Black woman in health and wellness PR.

Robyn’s distinguished career is defined by her ability to spearhead major campaigns for international organizations such as Pfizer and P&G, while leading large, diverse teams with empathy and purpose. She prioritizes storytelling and humanity, even in fast-paced industries that often focus on metrics. Her work includes impactful initiatives like the “You Don’t Know Jack About MS” awareness campaign and successful brand relaunches with a focus on heart.

As a seasoned industry veteran, Robyn shares invaluable wisdom on holding space as a leader and how to cultivate healthy, empathetic corporate cultures, particularly within high-pressure environments.

About Robyn Malone

Robyn has worked extensively in corporate and brand communications in the consumer health and pharmaceutical sectors – often managing large, multinational, and multi-regional teams to develop and execute successful campaigns that deliver tangible business results. These include “You Don’t Know Jack About MS,” – a public awareness campaign featuring newly diagnosed MS patient Jack Osbourne, and “Relieve My Fever,” – a children’s contest featuring Angie Harmon to re-launch Pfizer’s Children’s Advil. The integrated, communications-led effort garnered more than 135 million media impressions in top-tier print and broadcast media, including Fox & Friends, The Rachael Ray Show, Parade, and People.

Today, RJ Communications works with a range of clients ranging from tech startups to large, well-established multinational companies, using our experience in all things health to tell health stories and grow healthy brands.

A native NYer turned Chicagoan, Robyn marries heart, head, and humanity to tell the stories that compel people to action.

Key Points

00:15 Introduction

00:45 Principles of PR

1:22 You have to learn how to people

2:10 How Robyn got into PR

3:41 Robyn’s journey to starting her own company

5:30 The necessity of pivoting

8:30 How to lead with empathy authentically

10:30 Leading with empathy without being too vulnerable 

11:44 Adapting in spaces not meant for us

14:00 Why we need more women of color in executive positions

15:00 How to be a successful leader without losing yourself

17:10 The mental gymnastics Black Women face

20:00 Leading with empathy can result in blurred boundaries

22:30 There is a limit to workplace empathy

25:25 Diving into personal PR

27:10 Misconceptions of what PR can do 

29:15 How individuals can apply PR concepts to their professional life

32:00 Historically, values weren’t the top priority in the workplace

34:30 How we can learn from the youth

36:10 We are often the voice for our community

38:40 Utilizing your privilege to help others

41:00 Empathetic leading in all aspects of your life

43:45 Why we need multi generational input 

46:30 Why every level of experience can be beneficial to decision making

48:00 We are never too experienced for mentorship

48:46 How to connect with Robyn

50:15 Conclusion

Episode Resources

Follow Robyn on LinkedIn (Personal) @RobynMalone

Follow RJ Communications on LinkedIn @RJCommunications

Connect with RJ Communications RJComms.com

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